Client Requests
Technology
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Engineers
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- American Association of Blood Banks (AABB)
- Clinical Laboratory Improvement Amendments (CLIA)
- College of American Pathologist (CAP)
- Food and Drug Administration (FDA) Blood Establishment Registration
- Food and Drug Administration (FDA) Human Cells, Tissues, and Cellular and Tissue Based Products (HCT/P)
- International Organization for Standardization (ISO) 9001
- International Organization for Standardization (ISO)/International Electrotechnical Commission (IEC) 17025
- Therapeutic Goods Administration Certificate of GMP Compliance of a Manufacturer
- United Network for Organ Sharing (UNOS)
DSL will not charge clients for canceling a test if DSL is provided written notification prior to initiating testing. Test processing is initiated immediately upon receipt of a sample. If written notification is sent after the sample is received, DSL will not guarantee that the cancellation will be processed. DSL will require a Client Request Form to be completed and submitted for processing.
DSL will make every effort to add or change a test after DSL receives written notification from the primary client and there is the appropriate sample type and/or adequate sample amount to perform the requested test. DSL will require a Client Request Form to be completed and submitted for processing.
DSL will honor requests to return a sample if testing has not commenced and/or will forward a sample to an alternate location/laboratory. DSL will require a Client Request Form to be completed and submitted for processing. DSL will not be held responsible for the cost/billing of the shipment and damaged or lost samples during shipment.